Theme Installation

RBSystem asked 1 week ago

good evening,
I just bought the theme “gyms”, I have tried to add the new theme by wordpress, using the function “add new theme” but the procedure fails.
I then tried to extract manually on my pc the root folder of the theme, and inside I found other zip files. you could check the generated setup file after purchase, maybe it came out bad. after several attempts, wordpress recognizes the theme but when I go to apply it, I load the page without any graphic

1 Answers
NsThemes Staff answered 1 week ago

Hi RBSystem,

thank you for contact us.
have you installed file named “” ?
What is your version of WordPress?
Do you have deactivated plugin before install?

If you can’t solve this trouble, you can send and e-mail at info[at]nsthemes[dot]com with your admin and ftp access.
We can support you.

Best Regards