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shortcode not working

Hi, I purchase “add product frontend” but when i put the shortcode on a page, it doesn’t work, and on the page, instead of the form for inserting product, appear just the shortcode [ns-add-product]. What can be the problem?

not working GYMS-WP

Good day. I bought a plug for 39, unpacked the module and the child module. I uploaded the photos to the server. However, I can not install correctly so that it looks like in the description. I am asking for a step by step instruction. Thank you. Mark

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