Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

How can i request a refund?

The refund can be requested within 30 days from the purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a ticket. No refund is possibile for NS Club or the renewal for any products. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

After install your theme, the message is 'the theme missing the style.css. Installation issue failed'. Why?

You must decompress the general .zip file and inside you'll find the theme file with all files including the style.css file.

You give technical support?

Yes, after you downloaded a theme to NsThemes, you can open a ticket on this page: Questions/Answer.

All your theme work with latest WordPress version?

Yes. All our WordPress themes work correctly with last version. Our themes are developed for WordPress 3.0 or higher.

Will the themes work with my plugins?

Yes, but we can’t guarantee they will do so. Some plugins make use of JavaScript libraries, which may conflict with the libraries of the themes; this could prevent our theme to work properly.

How can i use your themes?

You can use all our themes for personal use or commercial use but you can't deploy it and sell like your. For example: you can buy our theme and use it to create a site for a customer. You CAN'T buy our HTML themes, transform it in a WordPress site and resell it on a marketplace or resell it as is.

How to install premium version?

With all NsPlugins you can install a Premium version in a minute! Visit, choose the plugin and buy it. When the payment will be successful, you’ll be able to download the Premium version file, install on your site and activate it. The Premium version of all our plugins deactive Free version automatically!

Send us an email

This is form is just for demo purpose. No inquiries will be answered.