Questions/AnswersCategory: Facebook Pixel - Pluginns facebook pixel pro does not activate and gives error message
Ryan asked 4 years ago

I just bought the ns facebook pixel pro plugin and it does not work. When i try to activate it, it gives an error message. 

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How do I activate this plugin?

11 Answers
NsThemes Staff answered 4 years ago

Hi Ryan,
we tested this plugin with WordPress 4.8 multisite and it works.
Also we can’t reproduce your error.
Anyway we have just update this plugin so you can download it again, try to delete this plugin in your network multisite and install it.

Best Regards

Ryan answered 4 years ago

Now there is a new error:
 

View post on imgur.com

NsThemes Staff answered 4 years ago

Hi Ryan,

please verify in your php.ini if “upload_tmp_dir” and “open_basedir” display the correct path, otherwise fix it on your server.
I remember you that if you give us your admin access we can support you.

Best Regards

Ryan answered 4 years ago

I’ve tried to work with my host to fix these things but its still not working. How can I give you login access to the site securely?

NsThemes Staff answered 4 years ago

Hi Ryan,
you can give us your admin access securely if you send an email to info[at]nsthemes[dot]com .

Best regards