Installed & activated the plugin & bough premium – it does not work

Questions/AnswersCategory: Facebook Pixel - PluginInstalled & activated the plugin & bough premium – it does not work
Gerald asked 9 months ago

I have no idea why, but your plugin does not seem to do what it is supposed to do. No pixels were found. Premium version does not seem to work. How do we fix this?

11 Answers
NsThemes Staff answered 9 months ago

Hi Gerald,
thank you for contact us.
Can you send us a screenshot of the code that you put in the plugin option?
What version of WordPress are you using?
Best Regars

Gerald answered 8 months ago

the WP version is 4.8.2.
The code is 
<!– Facebook Pixel Code –>
s.parentNode.insertBefore(t,s)}(window, document,’script’,;);
fbq(‘init’, ‘1145451228852511’);
fbq(‘track’, ‘PageView’);
<noscript><img height=”1″ width=”1″ style=”display:none”
<!– End Facebook Pixel Code –>

NsThemes Staff answered 8 months ago

Hi Gerald,
the problem seems to be in characters:
just replace ″ with ” and ’ with ‘
Best regards

Gerald answered 8 months ago

Well, this is the official FB code. Here in Germany we use ” instead of ‘. Why should FB present a wrong code by default?

Gerald answered 8 months ago